Maintenance service of weak power system
What isweak power system maintenance.Service?
Weak power systemincludeNetwork system、Public Address System、Alarm system、monitoring system、Access control systemand so on Numerous subsystems.Weak current system maintenance outsourcing service is a management mode in which customers subcontract the maintenance of all weak power systems or some subsystems to professional companies. From the perspective of management, outsourcing is a strategic business innovation scheme.(Outsourcing)is literally translated as "external sourcing", which refers to a management mode in which enterprises integrate and utilize the best external professional resources, so as to reduce expenses, reduce costs, improve efficiency, increase the flexibility of human resource allocation, give full play to their core competitiveness and enhance the adaptability of enterprises to the environment.
Weak power system maintenance service items
Weak power system maintenance service content
After signing the contract Within 2-4 weeks
|Establish comprehensive equipment archives||Including weak current system equipment number, purchase time, warranty period, user, detailed hardware configuration and software configuration|
|Establish label system||It corresponds to the equipment number one by one to avoid management confusion caused by user change|
|Establish daily management system||Combined with the actual needs of customers, assist customers to establish the daily management system of weak current system|
|Establish system maintenance documents||Including weak current system topology diagram, weak current system point distribution diagram, specific configuration and commissioning instructions of weak current system core equipment, etc|
|Establish authority management system||Users of weak current system are grouped according to negotiation with users, and different permissions are determined according to different groups. Users can realize different management according to permissions|
|System upgrade||Upgrade the weak current system according to customer needs|
|System optimization||Optimize the equipment configuration and operation of weak current system to completely solve the unstable operation of weak current system|
|Testing and patrol inspection||Regularly inspect the weak power system, comprehensively test the key equipment and deal with the hidden trouble|
|Data storage backup service||Customer critical data storage backup service or burn to backup disc|
|Security services||Security patch upgrade, security warning, password management, data backup, network security|
|Troubleshooting||Daily maintenance and on-site troubleshooting of software and hardware equipment of weak current system|
|Equipment installation and commissioning||Provide installation and commissioning services and coordination for purchased weak current system products|
|Preferential procurement and maintenance services||Select appropriate products and manufacturers for users' weak power system procurement and maintenance needs; Provide reasonable prices for users to choose, and the purchase right belongs to users|
|Equipment cleaning and maintenance||Conduct regular dust removal and cleaning for weak current system equipment|
|Training services||According to the specific needs of users, formulate training programs|
|consulting service||Provide comprehensive scheme consultation and implementation process supervision for customers' weak power system construction|
Provide 7 * 24-hour hotline technical support, unlimited times.
Regular on-site service
Regularly provide on-site maintenance for customers.
The response time can be based on the priority of the problem. The customer can make the following choices:
– 7 * 24 * 2 service (you can bring the fault to the door at any time, arrive at the site within 2 hours, regardless of rest days and working hours)
– 7 * 24 * 4 service (you can bring the fault to the door at any time, arrive at the site within 4 hours, regardless of rest days and working hours)
– 5 * 8 * 2 service (5 days a week, 8 working days and 2 hours)
– 5 * 8 * 4 service (5 days a week, 8 working days and 4 hours)
– 5 * 8 * 8 Service (5 days a week, fault request, door-to-door the next day)
Take customer demand as the core and customer satisfaction as the goal
sincere– serve users wholeheartedly
active– be anxious about the customer's needs, think about the customer's needs, plan and take actions in advance, and deal with the problems in the bud
Professionally– abide by its commitments and provide professional services to users in accordance with the specified service items, scope, standards and processesservice
Efficient– high service awareness, solve problems timely and effectively
hommization- people oriented service
Weak power maintenance serviceWhy us?
1. Save money
Choosing our weak power maintenance service can reduce your weak power system maintenance expenses and obtain timely and comprehensive support services;
We have established a unique fault prevention strategy, including formulating detailed system files, maintenance records, patrol inspection in fault free period, optimizing and sorting the system in combination with periodic fault analysis, eliminating a large number of potential faults and taking preventive measures;
3. Stable service
We provide you with counterpart services and internal personnel backup mechanism to ensure the continuity and stability of the service;
4. Comprehensive technology
You are faced with a wide range of weak power system subsystems, with rapid technological development and update. It is difficult to complete the comprehensive planning and technical support of weak power system by relying on personal technical strength. We have a special technical team at all technical levels to provide you with strong technical support with the strength of the team;
5. Wide service range
In addition to providing weak current maintenance services, we also provideweak power solutions design. construction services.